Privacy Policy
Last Updated: April 2024
Introduction
At Vector Costa Rica, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website and services. By accessing or using our services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect only the information necessary to provide you with a seamless experience:
Personal Information
Contact details provided through our forms:
- First and last name
- Email address
- Phone number
- Message content from contact forms
Analytics Data
Information collected through Google Analytics:
- Website traffic patterns
- User behavior and interactions
- Device and browser information
- Geographic location (country/region level)
Technical Data
System information for website functionality:
- IP address
- Browser type and version
- Operating system
- Access timestamps
- Referring website
How We Use Your Information
Your information is used exclusively for:
Service Delivery
- Processing and responding to inquiries
- Providing requested services
- Managing client communications
- Ensuring service quality
Website Optimization
- Improving website functionality
- Analyzing user experience
- Conducting A/B testing (Pro tier)
- Enhancing content relevance
Security
- Protecting against unauthorized access
- Detecting and preventing fraud
- Maintaining data integrity
- Ensuring secure transactions
Third-Party Services
We utilize the following trusted service providers:
DigitalOcean
Secure hosting services and infrastructure
Data: Server logs, Website content, Technical metrics
Google Analytics
Website analytics and performance monitoring
Data: Usage statistics, User behavior, Traffic patterns
PayPal (Future Implementation)
Payment processing
Data: Transaction data (not stored on our servers)
Data Security Measures
We implement comprehensive security measures:
- SSL/TLS encryption for all data transmission
- Regular security audits and updates
- Strict access controls and authentication
- Automated threat detection and prevention
- Regular backup procedures
- No storage of sensitive payment information
Your Privacy Rights
You have the following rights:
- Access: Request information about your stored data
- Correction: Update or correct your personal information
- Deletion: Request removal of your data (subject to legal requirements)
- Opt-out: Unsubscribe from communications
Contact Information
For privacy-related inquiries:
Email: info@vectorcr.com
We aim to respond within 24-48 business hours
Policy Updates
This policy may be updated periodically. Changes take effect immediately upon posting. We encourage regular review to stay informed about how we protect your privacy.
Last revised: April 2024